Mandatory 10-Digit Dialing Starts Saturday!

February 26th, 2009 by Sarah Barnes

We posted this in OIT News earlier this week, but wanted to make sure you remember to start dialing the area code with each call.

Reminder: 10-Digit Dialing Starts February 28

On February 28, all local calls placed from 293 prefix numbers at West Virginia University must include all 10 digits (9 + 304 area code + the seven-digit phone number) to complete a call.

The 10-digit dialing requirement is a response to the West Virginia Public Service Commission approval of a new 681 area code assigned to new telephone numbers in West Virginia starting this year. At this time, new numbers may be assigned a 681 or 304 area code.

Inter campus calls will remain 3-xxxx. Long distance calls will continue to require 8 + area code + 7 digit number + TID.

Please refer to http://oit.wvu.edu/telecom/dialing.php to determine which prefixes are considered local calls from the 293 prefix.

What Will Remain the Same?

  • Your telephone number, including current area code, will not change. WVU will retain the 304-293-XXXX block of telephone numbers.
  • Your local calls are still local calls, even though they must be dialed using ten digits.
  • Long distance dialing procedures will not change. Your TID will not change.

If you have pre-programmed speed dial lists using seven digits in your phones, these will need to be updated with 10-digit numbers. WVU Telecommunications is working to update speed dials on Cisco IP phones. For more information, contact the WVU OIT Help Desk at oithelp@mail.wvu.edu or 293-4444.


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