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  • Date: Tuesday, July 22, 2008 Time: 2:03 pm Category: OIT Tagged intranet Discussion: 0 Comments

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Much of the work-related software that you use at WVU is restricted to the campus-wide LAN, known as the Intranet.   There are times, however, when it can be really handy – or even essential — to get to the Intranet from somewhere off-campus.  Unbeknownst to may people, there is a way to do this.  It’s a web-based secure sign-in application portal called MasterApps.  You may also hear this service referred to as “Citrix” since that is the name of the underlying software used by MasterApps.

Do You Need MasterApps?

MasterApps provides you with one possible solution – sometimes the only solution – to accessing resources within WVU’s Intranet. The question that you need to ask yourself, however, is “Are there more practical or more convenient ways to get what I need?”
Are you looking for remote desktop access or storage data when it would be easier and more convenient to copy your work to a portable storage device?

On the other hand, MasterApps can be the best solution if you need off-campus access to Intranet resources, sensitive information or special software. For example, supervisors and managers will typically use MasterApps in order to access the employee leave request system when they are out of the office.

How Do You Get MasterApps?

You need a dean or director’s approval to use MasterApps.

If you have questions or concerns, or if you want to request MasterApps access, contact the OIT Help Desk by emailing oithelp@mail.wvu.edu or by calling 293-4444.